Safety first for Daimler Trucks

Safety

Leading the way in assistance and safety systems.

Building the safest commercial vehicles in the world is the proviso for the entire Daimler Trucks division, and in particular for Mercedes-Benz. This is why you will see various highly effective safety systems already being used across the board.

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Daimler uses cookies and similar technologies, such as HTML5 web storage and local shared objects (all referred to as 'cookies' below), to record the preferences of users and optimize the design of its websites. They make navigation easier and increase the user-friendliness of a website.

Cookies are small files that are stored on your end device. They can be used to determine whether there has been any contact between us and your end device in the past. Only the cookie on your end device is identified. Personal data can only be saved in cookies if you have given your consent or if it is essential for technical reasons, e.g. to enable a secure login.

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These cookies are installed by third parties, e.g. social networks. Their main purpose is to integrate social media content on our site, such as social plugins. Information about how we use social plugins can be found in the 'Social Plugins' section of the privacy statement.

Privacy Statement

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Analysis of usage data
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Data Protection Declaration/Privacy Statement

Responsible party in line with the General Data Protection Regulation is:

Daimler Truck AG („We“)
Fasanenweg 10
70771 Leinfelden-Echterdingen
Germany
E-Mail: contact@daimlertruck.com

Data Protection Officer

Daimler Truck AG,
HPC DTF2B,
70771 Leinfelden-Echterdingen,
Germany
E-Mail: dataprivacy@daimlertruck.com

1. Data Protection

We appreciate you visiting our website and your interest in the products we offer. Protecting your personal data is very important to us. In this Privacy Policy, we explain how we collect your personal information, what we do with it, for what purposes and on what legal foundation we do so, and what rights you have on that basis. We will also refer you to Daimler's Data Protection Policy:

Daimler Data Protection Policy.

Our Privacy Statement on the use of our websites and the Daimler Truck AG Data Protection Policy do not apply to your activities on the websites of social networks or other providers that can be accessed using the links on our websites. Please read the data protection provisions on the websites of those providers.

2. Collecting and processing your personal data

a. Whenever you visit our websites, we store certain information about the browser and operating system you are using; the date and time of your visit; the status of the interaction (e.g. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. In addition, we store your IP address and the name of your Internet service provider for seven days. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud.

b. We only store other personal data if you provide this data, e.g. as part of a registration, contact form, chat, survey, price competition or for the execution of a contract, and even in these cases only insofar as this is permitted to us on the basis of a consent given by you or in accordance with the applicable legal provisions (see section 7).

c. You are neither legally nor contractually obligated to share your personal information. However, certain features of our websites may depend on the sharing or personal information. If you do not provide your personal information in such cases, you may not be able to use those features, or they may be available with limited functionality.

3. Purpose of use

a. We use the personal information collected during your visit to any of our websites to make using them as convenient as possible for you and to protect our IT systems against attacks and other unlawful activities.

b. If you share additional information with us – for example, by filling out a registration form, contact form, chat, survey, contest entry or to execute a contract with you – we will use that information for the designated purposes, purposes of customer management and – if required – for purposes of processing and billing and business transactions within the required scope in each instance.

c. For other purposes (e.g. display of personalized content or advertising based on your usage behaviour), we and, if applicable, selected third parties, use your personal data if and to the extent you give your consent through our consent management system. You will find further information and decision-making options here.

d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial orders, e.g. to a law enforcement authority).

4. Transfer of Personal Information to Third Parties; Social Plugins; Use of Service Providers

a. Our websites may also contain an offer of third parties. If you click on such an offer, we transfer data to the respective provider to the required extent (e.g. information that you have found this offer with us and, if applicable, further information that you have already provided on our websites for this purpose).

b. When we use social plug-ins on our websites from social networks such as Facebook and Twitter, we integrate them as follows:

When you visit our websites, the social plug-ins are deactivated, i.e. no data is transmitted to the operators of these networks. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network.

If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. If you want to avoid this, please log out of the network before activating the social plug-in. A social network cannot associate a visit to other Daimler websites until you have activated an existing social plug-in.

When you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. Your connection to a social network, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy policies of that network.

The social plug-in remains active until you deactivate it or delete your cookies (see section 5.d).

c. If you click on the link to an offer or activate a social plug-in, personal data may reach providers in countries outside the European Economic Area that, from the point of view of the European Union ("EU"), may not guarantee an "adequate level of protection" for the processing of personal data in accordance with EU standards. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data.

d. We also use qualified service providers (e.g., IT service providers, marketing agencies) to operate, optimize and secure our websites. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests, to comply with legal obligations, or insofar as you have consented there to (see section 7). You will find more information regarding recipients of personal data in our consent management system.

5. Cookies

a. Cookies may be used when you are visiting our websites. Technically, these are so-called HTML cookies and similar software tools such as Web/DOM Storage or Local Shared Objects (so-called "Flash cookies"), which we collectively refer to as cookies.

b. Cookies are small files that are stored on your desktop, notebook or mobile device while you visit a website. Cookies make it possible, for example, to determine whether there has already been a connection between the device and the websites; take into account your preferred language or other settings, offer you certain certain functions (e.g. online shop, vehicle configurator) or recognize your usage-based interests. Cookies may also contain personal data.

c. Whether and which cookies are used when you visit our websites depends on which areas and functions of our websites you use and whether you agree to the use of cookies that are not technically required in our Consent Management System. You will find further information and decision-making options here.

d. The use of cookies also depends on the settings of the web browser you are using (e.g., Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox). Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. You can delete stored cookies at any time. Web/DOM storage and local shared objects can be deleted separately. You can find out how this works in the browser or device you are using in the manual of the learner.

e. The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web browser you use. If you use multiple devices or web browsers, you can make decisions or settings differently. If you decide against the use of cookies or delete them, you may not have access to all functions of our websites or individual functions may be limited.

6. Security

We take technical and organizational security measures in order to protect your information managed by us from being tampered with, lost, destroyed or accessed by authorized individuals. We are continuously improving our security measures in line with technological advancements.

7. Legal Foundations for Processing

a. If you have given us your consent to process your personal information, then that is the legal foundation for processing it (Art. 6, para. 1, letter a, of the EU's General Data Protection Regulation, or GDPR).

b. Art. 6, para. 1, letter b, of the GDPR is the legal basis for processing personal information for the purpose of entering into a contract or performing a contract with you.

c. If processing your personal information is required to fulfill our legal obligations (e.g. data retention), we are authorized to do so by Art. 6, para. 2, letter c, of the GDPR.

d. Furthermore, we process personal information for purposes of protecting our legitimate interests as well as the interests of third parties in accordance with Art. 6, para. 1, letter f of the GDPR. Examples of such legitimate interests include maintaining the functionality of our IT systems as well as the (direct) marketing of our products and services (to the extent not covered by your consent) and those of third parties and the legally required documentation of business contacts. As part of the consideration of interests required in each case, we take into account various aspects, in particular the type of personal information, the purpose of processing, the circumstances of processing and your interest in the confidentiality of your personal information.

8. Deleting your personal data

Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. Beyond this time period, data storage only takes place to the extent made necessary by the legislation, regulations or other legal provisions to which we are subject in the EU or by legal provisions in third-party countries if these have an appropriate level of data protection. Should it not be possible to delete data in individual cases, the relevant personal data are flagged to restrict their further processing.

9. Rights of the Data Subject

a. As a data subject affected by data processing, you have the right to information (Section 15 GDPR), Correction (Section 16 GDPR), Deletion (Section 17 GDPR), Restricted processing (Section18 GDPR) and Data Transferability (Section 20 GDPR).

b. If you have consented to the processing of your personal information by us, you have the right to revoke your consent at any time. Your revocation does not affect the legality of the processing of your personal information that took place before your consent was revoked. It also has no effect on the continued processing of the information on another legal basis, such as to fulfill legal obligations (see section titled "Legal Foundation of Processing").

c. Right to object
For reasons relating to your particular situation, you have the right to file an objection at any time to the processing of personal data pertaining to you that is collected under Section 6 Clause (1e) GDPR (data processing in the public interest) or Section 6 Clause 1 f) GDPR (data processing on the basis of a balance of interests). If you file an objection, we will continue to process your personal data only if we can document mandatory, legitimate reasons that outweigh your interests, rights and freedoms, or if processing is for the assertion, exercise or defense of legal claims. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons.

d. We ask you to address your claims or declarations to the following contact address if possible: support@roadstars.mercedes-benz-trucks.com.

e. If you believe that the processing of your personal data violates legal requirements, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR).

10. Newsletter

If you subscribe to a newsletter offered on our website, the information provided during registration for the newsletter will be used solely for the purpose of mailing the newsletter unless you consent to its use for additional purposes. You may cancel the subscription at any time by using the option to unsubscribe contained in the newsletter.

11. Daimler Truck AG's Central Registration Service

With the Central Registration Service offered by Daimler Truck AG, you can sign up for every website and application belonging to the Daimler Group and its brands that are connected to the service. The applicable terms of use contain specific data protection provisions. Those terms of use can be found on the registration pages of affiliated websites and applications.

12. Data transmission to recipients outside the European Economic Area

a. When using service providers (see section 4. d.) and passing on data to third parties based on you consent (see section 3.c.), personal data may be provided to recipients in countries outside the European Union ("EU"), Iceland, Liechtenstein and Norway (= European Economic Area) are transferred and processed there, in particular USA, India.

b. In the following countries, from the EU's point of view, there is an adequate level of personal data protection (so-called "adequacy"), in compliance with EU standards: Andorra, Argentina, Canada (limited), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland, Uruguay. We agree with recipients in other countries on the use of EU standard contractual clauses, binding corporate rules or other applicable instruments (if any) to create an "adequate level of protection" according to legal requirements. For more information, please use the contact details given in section 9.d. above.

Last update: October 2020

Terms of use for the RoadStars communication platform

Community

User profile, friendships, chats, photo album, comments and social login are part of the community at "RoadStars". We keep track of user activities in the RoadStars community with ActivityStars. Using a scale plus the number of user activities (e.g. uploading photos to the photo album, posting a comment, etc.), the system calculates how many ActivityStars each user has. The more active the users are, the more ActivityStars they receive. This allows users to see for themselves who is contributing what to the RoadStars community. The 5 most active users can be shown in the Community section of the RoadStars members( tile. All these activities offer users the chance to network together and exchange ideas. This means that:

Users can set up a profile
Users can be friends and network with other users
Users can exchange chat messages
Users can keep a photo album and show pictures to other users on the network
Users can submit comments on the platform
Users can use their user data from other social networks to log in to the platform
Users who are registered and logged in can access exclusive data
User ranking on the basis of ActivityStars

Truck drivers registered on RoadStars/the blue steering wheel

Community members who enter the driver(s licence number of their valid truck driver(s licence in their profile can receive special bonus campaigns from RoadStars which are directed specifically at this target group only (registered truck drivers/blue steering wheel). These could be, for example: vehicle tests, product surveys, driving safety training or other special truck driver events. Community members who have entered their valid driver(s licence data can be recognised by the blue steering wheel symbol.

The actual campaigns will be announced on the website as soon as someone logs in as a community member with a blue steering wheel. Invitations to events and the relevant detailed information will be sent by e-mail. Therefore the complete package for bonus offers for registered truck drivers includes direct contact as required with the target group in order to be able to invite them to participate in campaigns, to send detailed event information and, for example, to send a thank-you package following a campaign or a small present at Christmas or after driver registration. The first name, surname and the address data (e-mail and postal address) are required for this.

The driver(s licence number is used only to verify the status of the registered driver/the blue steering wheel. The driver(s licence number, name and address data are not shown to other community members.

Postbox

Messages sent using the Postbox function will be saved. This serves the sole purpose of ensuring the correct operation of the Postbox. Messages are not actively read, nor are they used for another purpose than the technical assurance of problem-free conversation representation. Messages can be deleted upon user request.

1. Area of validity

The following terms of use define the relationship between Daimler Truck AG as provider of www.roadstars.mercedes-benz-trucks.com (hereinafter referred to as "the Provider") and the users of the Community.

Use of the Community is only permitted if the User accepts these Terms of Use.

2. Registration

(1) A precondition for use of the Community is prior registration. With the registration you also accept these Terms of Use.

(2) When registering, the User is obliged to supply all mandatory information truthfully. All mandatory fields must be filled in completely.

(3) The User may not allow third parties to use his or her access credentials. The User is required to keep his or her access credentials secret and protected from use by third parties. Also, the User may only set up one personal profile.

(4) Membership of the Community is only for persons over the age of 18. There is no entitlement to registration or membership.

3. Services offered by the Provider

(1) The Provider permits the User to publish information on the Provider's website within the limits of the Terms of Use. The Provider provides the Users with a communication platform with community functions free of charge within the Provider's technical and economical capabilities. The Provider makes every effort to maintain availability of the service. The Provider takes no responsibility for any further services. In particular, the User has no claim to constant availability of the service. Maintenance work, further development or breakdowns can cause use of the service to be limited or temporarily interrupted.

(2) The Provider takes no responsibility for the correctness, completeness, reliability or usability of the information provided.

4. Liability disclaimer

(1) The User has no claims to damages unless otherwise stated below. The above-mentioned exclusion of liability also applies to the Provider's legal representatives and agents, insofar as the User makes claims against them.

(2) The liability disclaimer defined in Paragraph 1 does not include damage claims arising from damage to life, body or health, and damage claims arising from a breach of essential contractual commitments. Essential contractual commitments are those which must be fulfilled in order to achieve the purpose of the contract. Likewise, the liability disclaimer does not include liability for damage caused by intentional or grossly negligent breach of an obligation on the part of the Provider or the Provider's legal representative or agent.

5. User's obligations and prohibited content

(1) The User bears sole responsibility for all content placed.

(2) The Community is exclusively for private use. The User undertakes not to publish any commercial information or content.

(3) The User undertakes not to publish any material which is contrary to public decency or against current law.

(4) In particular, the User undertakes not to publish any material whose publication entails a criminal or other offence.

(5) It is prohibited to post content which by its publication or reproduction via RoadStars can injure the rights of third parties (in particular copyright holders', brand or, identification rights, the right to one's own picture) or is threatening, offensive, defamatory, racist, inciting to violence, grossly offensive, annoying, discriminatory, pornographic or morally harmful to young persons.

(6) In particular, the User is required to consider the personal and privacy rights of third parties when posting content. For example, the User is responsible for ensuring that persons shown in pictures posted by the User have given their consent to publication, insofar as this consent is necessary according to law.

(7) In the case of an infringement of this obligation, the Provider is entitled to alter or delete the material in question. The Provider is at liberty to suspend the account of the User who has posted such content or terminate the membership. The User is required to pay the Provider any damages incurred by this breach of commitment.

(8) The Provider is entitled to delete material or contents which can constitute an infringement of the law.

(9) The Provider has a claim against the User to exemption from third-party claims asserted against the User due to infringement of a right. The User undertakes to support the Provider in defence against such claims. The User is also required to bear the costs of appropriate legal defence on the part of the Provider.

(10) The User has no claim to have content posted or to re-post deleted or blocked content.

6. Reporting of forbidden content

Forbidden content can be reported to the following e-mail address: support@roadstars.mercedes-benz.com

7. Transfer of users' rights/copyright provisions

(1) The copyright for material posted remains with the respective User. By posting material in the Community, however, the User grants the Provider the right to keep this material available on the website for an extended period. The Provider has the right to publish the content posted by the User, without limitation in terms of content, time or space, free of charge, to use it within the website and if applicable to adapt it and combine it with other content.

(2) The User ensures that he/she is the owner of all the required rights to the contents for the above mentioned uses and can dispose of these rights, and that no third-party rights or rules of law are impinged upon by this use.

(3) The User has no claim against the Provider for deletion or correction of material posted by the User.

8. Termination of membership

(1) The User can terminate his/her membership at any time by means of an informal e-mail to this effect sent to support@roadstars.mercedes-benz.com. The deletion of data as a result of this termination does not include content, comments or information which was published on the platform prior to this point in time or data we are legally obliged or entitled to store. We reserve the right to anonymise material, comments and information published on the platform before this date.

(2) The Provider is entitled to terminate the membership of a User if, for example, this User violates the Terms of Use or has not logged in for a period exceeding six months.

(3) The Provider is entitled but not obliged to delete the contents posted by the User after termination of membership. The User does not have the right to have the posted content returned to him/her. The rights conferred by the User in Paragraph 7 are valid for an unlimited period.

9. Changes to the Terms of Use/changes to the service offered

(1) The Provider is entitled to make changes to the service provided or to terminate this service.

(2) The Provider reserves the right to change these Terms of Use with an effect on the future. In this case, we will inform you in advance about any changes and warn you that the changes are seen as accepted by you unless you formally object to these changes within 30 days or as soon as you use the platform again. The current and valid version of the Terms of Use can be accessed by clicking the hyperlink "Terms of Use" on the platform.

10. Responsibility

(1) The person who has made content available on the platform bears sole responsibility for all comments, information, data, software, sounds, pictures, photos, illustrations, videos, information or other material ("content") which has been stored, published or transmitted by you by using the platform.

(2) The User ensures that he/she owns all necessary rights to the content made available by him/her on the platform, unlimited rights of use and no third party rights violate these rights. Should however any third party make a claim due to infringement of rights, the User shall exempt Daimler Truck AG from any claims made in this respect. The exemption includes the costs of any appropriate legal defence.

11. Privacy

The provider collects, processes and uses personal data of the user in accordance with these Terms of consents for the purposes of providing the Community and its functions and if the user is in a further processing and use. Please also see our Privacy Policy.

12. Other

(1)The legal relationship between the Provider and the Users is subject to the law of the Federal Republic of Germany.

(2) As far as is legally permissible and can be agreed, the place of contractual fulfilment and exclusive court of jurisdiction is Stuttgart.

(3) The ineffectiveness of a clause in these Terms of Use does not affect the legal effectiveness of the remaining provisions.

Safety first for Daimler Trucks

Safety

Leading the way in assistance and safety systems.

Building the safest commercial vehicles in the world is the proviso for the entire Daimler Trucks division, and in particular for Mercedes-Benz. This is why you will see various highly effective safety systems already being used across the board.

Become a RoadStar and gain access to exclusive content and campaigns!

Login for RoadStars members

Not yet a member? Join RoadStars now

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